Rated 5 out of 5 maestria update
I had previously given the Maestria a poor review. The problems I had been experiencing have been addressed and solved. My Maestria is functioning beautifully, and I would recommend this machine to anyone. More importantly to me however, is how Nespresso addressed the problem. They took a bad customer experience, and turned it around. A for customer service.
December 11, 2012
Rated 5 out of 5 by Corrie B. Maestria in red
I LOVE my machine and the best thing is,,,,If I have a question, I call up the Company and get right through to a REAL person. They are knowledgable and always help in a kind gentle way. Best machine I've ever owned!
August 14, 2012
Rated 5 out of 5 by Iwona M. Beautiful!!!!
What can I say this machine is definitely my "cup of coffee" ;)..... Simply fabulous!
July 25, 2012
Rated 5 out of 5 by Alexander N. Best Expresso maker ever
I used the simple machine at a friend's apt. in Paris, but this machine is a dream with the cup setting and automatic everything. Easy, simply to use and clean.
November 23, 2012
Rated 5 out of 5 by Paul Reliable and consistent
Switched from a decade of using Gaggia to Maestria.
Have had the machine for the last two months.
Shots are quality consistent, good crema, perfect every time.
Use a warm cup because of the small amount of water used per shot.
February 18, 2013
Rated 5 out of 5 by Sando LOVE Nespresso
Yes as those who gave the machine a lousy one star rating mine would not pump water through the capsule. However rather than whine about it not working to the vendor I had purchased from I called Nespresso who was completely honest about there being a problem with this machine somewhere in the manufacturing line. Nespresso promptly sent me out a loaner machine so that I COULD enjoy their exquisite coffees while my machine was either repaired or replaced. Either way in a couple of weeks my gorgeous red machine or a new one was shipped back to me that worked without a hitch, and my faith in companies that back their products was given a boost at least by Nespresso. Name me any other espresso machine manufacturer that will send you a loaner to use while they fix your machine. So for all the people giving their one star reviews shame on you. Everyone of you had the same experience I did and yet you refuse to give the company a break on something that could have occurred anywhere on the production line ...Anyone can have a bad run of both luck and machines.
September 20, 2013
Rated 5 out of 5 by Marcela C. Maestria
The best comparison to Maestria for me would be "el Maestro" Roger Federer.
I love them both for the beauty, performance and results.
And I am lucky to have one of them at home... my beautiful red machine!
I leave Roger to Mirka and the twins.
October 4, 2012
Rated 5 out of 5 Great Machine! <3
I bought my Maesrtia at Macy's Hearld Square during nespresso's 25% off deal. I must say talking with the sales associate for Macy's Scott (he knew everything there is to know about the machines) and the Nespresso rep Stacy, they helped me pick out one based on my needs and was extremely outstanding over all! Coffee, customer serves.
November 24, 2013