Customer service

Q: Will I be charged sales tax?
A: All machine orders are subject to sales tax; PST and GST.

Q: What is your Return Policy?
A: All Nespresso-US E-Store purchases are final.

Q: How do I contact NESPRESSO?
A: If you have any questions concerning the Nespresso-US E-Store, feel free to contact the Nespresso Club at 1.877.637.3231

Q: Can I have my machine gift wrapped?
A: Gift wrap is not available through the Nespresso-US E-Store. Sorry.

Q: What is the warranty of the Nespresso machines?
A: The Nespresso machines have a one year warranty after purchase. Please contact the Nespresso Club to register your machine at 800.562.1465.

Q: What payment options are available for purchases through this site?
A: We accept Visa, Mastercard and American Express. There is no tax exemption accepted for purchases through this site.