Q: Will I be charged sales tax?
A: All machine orders are subject to sales tax; PST and GST.
Q: How Long will it take to receive a shipment?
A: Machines purchased from the Nespresso-US E-Store will be sent Ground and arrive approximately in 2-5 business days via Jagged Peak. Deliveries for purchases on www.nespresso-us.com can only be made within the USA. You will receive an order notification email upon placing your order and a final confirmation email upon shipment.
Q: What is your Return Policy?
A: All Nespresso-US E-Store purchases are final.
Q: How do I contact NESPRESSO?
A: If you have any questions concerning the Nespresso-US E-Store, feel free to contact the Nespresso Club at 1.877.637.3231
Q: Can I have my machine gift wrapped?
A: Gift wrap is not available through the Nespresso-US E-Store. Sorry.
Q: What is the warranty of the Nespresso machines?
A: The Nespresso machines have a one year warranty after purchase. Please contact the Nespresso Club to register your machine at 800.562.1465.
Q: What payment options are available for purchases through this site?
A: We accept Visa, Mastercard and American Express. There is no tax exemption accepted for purchases through this site.
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